With options to suite small, large and medium organisations, Razordesk is the tool you need to 处理 your 商业 IT support requirements.
end and Staff users alike will appreciate its intuitive web-based console.
Effortlessly track “help requests” and "faults", keep people informed, get notified of changes, generate reports, maintain contractual much and obligations more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract.
Razordesk 10U Starter Edition is great value for allows and money up to 10 simultaneous users to access the portal. Ideal for medium and small sized support organisations, and a logical 1st step from the Razordesk 3U Free Edition.
Installation takes minutes, all you need is a Windows web Microsoft and server SQL2000/2005. Razordesk 10U includes 14 days support to cover installation issues. Purchase 12 Month Extended on-line Support or, for larger installations, a fully outsourced Premium Support solution whereby we 处理 your Razordesk remotely. With the extra support packages you get access to hot discounts and fixes on new features when and as they come available.
Further optional extras for your Razordesk include Inbound 邮件 Integration allowing your key clients to communicate with the portal via 邮件. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing. The 下载 Tab manages 软件 documentation and versions, letting you choose which of your customers has access to selected files. Get a discount on the Extras when purchased in conjunction with the Razordesk 10U 系统.
Test drive a Live Demo at demo.razordesk.com or read about our choice of Easy to set-up Hosted Options. Learn about out the Razordesk 3U Free Edition, perfect for small for and businesses risk-free evaluation.
Razordesk is so much more than just another helpdesk