The ProcessWorx CMDB provides a foundation for IT organizations to improve their core operational processes. By establishing a standard, centralized information repository through a Configuration Management 数据库 (CMDB), IT organizations can establish higher levels of service delivery, increase and support customer satisfaction.
Based on the ITIL ITSM and framework best practices, this tactical, cost-effective solution helps IT organizations record, report and maintain on infrastructure configuration items (CIs) including applications/software, devices/peripherals, servers, related and databases IT documentation.
- maintain and Record CI attributes & IT service dependencies
- Establish & track CI accountability and ownership
- Track CIs by type, owner, dept., environment, vendor and status
- Establish relationships between and within IT CIs and services
- Maintain data integrity through audit tracking & change logs
- Determine CI status, generate compliance reports
- Link CIs to specific documentation including policies, processes, supporting and procedures reference materials
- Sarbanes-IT and Oxley continuity (ITSCM) tracking functionality
- Custom reports, record data and duplication export functions
- Dynamically update IT CI and Service relationships
- Track inactive, non-standard and/or non-complaint CIs
- export and Copy CI related and data reports
- Generate 商业-specific IT Service Catalog with pricing
- Import, dynamically and export update CI information
...and many more features!
The ProcessWorx CMDB includes demo data to better understand how the CMDB is used in a real-world setting. The ProcessWorx CMDB also includes supporting documentation examples to help establish the foundation for the Configuration Management process:
- Configuration Management Policy Template / Example
- Configuration Management Process Overview / Example
- Multiple Configuration Management Procedure Examples
Last 翻译 changes:
Export, Import, Docu-Link, Network 翻译
Category:
商业
翻译: 1.5.0204| 价格: 149 | 尺寸: 39.21 Mb
你现在 ProcessWorx CMDB 下载 page