Help Desk designed to be operated via your web browser.
You can use
LBE Web Helpdesk on the 因特网, an Intranet or even run it locally on a stand-alone machine.
LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk 软件:-
LBE Web Helpdesk will help you control and 处理 your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per concurrent user, not individuals. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose
LBE Web Helpdesk is they found it very easy to learn and understand how to use it. Adapts to your needs:- Easily configured to reflect the way that you work. Easy to set up:- No need for an expensive on-site visit from us to install
LBE Web Helpdesk. Scalable:-
LBE Web Helpdesk can be used with the supplied Access 数据库, Microsoft Sql Server or Oracle. Extensive Reporting:- Supplied with many reports. If you need further reports, you can build your own reports using many of the commonly available reporting 工具. Integrates with our other Helpdesk Systems:-Both LBE 笔记本 LBE and Helpdesk Web Helpdesk can share the same 数据库. Features:-end and Operator-user access. Automatic escalation. 邮件 notification. Full Audit trail. 系统 privileges. 处理 support contracts.