ieSupportManager is a fully featured web and 笔记本 based helpdesk 系统.
Features include a web interface, 邮件 notifications, 邮件 logging, knowledgebase, contract management a and facilities comprehensive suite of reports.
ieSupportManager allows users to add 查寻 and to its prioritise and knowledgebase, filter and sort issues to suit their own preferred view.
It also allows the user to identify unusual track and issues trends.
Easy to simple and install to use for both support end and staff users alike the 系统 is also very competitively comes and priced with full context sensitive Help.
ieSupportManager uses the latest web 笔记本 and based technology to enable you to have complete control over the support process without the costs and complications associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development,
ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements.