Easy to use helpdesk 软件, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk 软件:- Help Desk-99 will help you control and 处理 your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk 软件 which is more than 10 times our 价格 - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install Help Desk-99. Just run the supplied setup, specify the location of your you and 数据库 are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose Help Desk-99 is they found it very easy to understand. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change 字体/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/the and phrase 系统 will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. 处理 support contracts by expiry 日期 and/or number of new Jobs. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.
Last 翻译 changes:
Bug fixes,new features
Category:
商业
翻译: 4.0.163| 价格: 180 | 尺寸: 5.09 Mb
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