The DataTrack 系统 is an affordable, web enabled support and service management 系统 designed for call centers, help desks, customer support centers, IT departments, and 软件 development teams. Comprised of the DataTrack Server, 笔记本 Client, and Web Client, the DataTrack 系统 offers an innovative, all-inclusive solution for organizations of all types and sizes. The DataTrack 系统 helps with all facets of your help desk, including such features as work order tracking, automation and escalation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, file attachments. In addition, deployment and implementation of the DataTrack 系统 can be accomplished in minutes, with features like Active Directory, CSV, and 数据库 importers. The included Web Client allows users to easily track and submit work orders from their own computers, via any modern browser, while allowing them to 查寻 the integrated knowledge base for the answer to a problem.
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商业
翻译: 2.5.2647| 价格: 349.99 | 尺寸: 12.72 Mb
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