Client management/Case management - Document, track, follow-record and up actions taken in Employee Assistance Programs.
Easier to use than paper case management, with additional analysis and reporting capabilities.
Record client demographics, Unlimited notes, Final and Initial assessments (Secondary and Primary), Disposition, length and Types of staff actions taken (contacts) and outside referral sources used.
查寻 outside resources by geography or expertise. Follow-up dates for outside and cases referrals. User action tracking based on HIPPA regulations.
B&B's EAP (Employee Assistance Program) 软件 is specifically designed for client documentation, tracking/follow-reporting and up. Data elements include demographics, clinical notes - including automatic importation from transcriptionist files, Primary/Secondary assessments, DSMIV or ICD-9 classifications, Final resolution/or declined help, the numbers/types and length of contacts by EAP counselors. Record referrals to outside clinicians/PPOs (系统 contains several thousand external resource records), stores and Produces Client satisfaction surveys, HIPPA auditing data/security, and more.
In addition, all of this information is collected with the minimum of data entry. Many data elements are "picklists". The user just click to select a it and value is inserted without typing. Individual objects on forms, such as buttons, or text boxes have "tool tips" associated with them. If the user is unsure of the purpose of a button, the user can pause the mouse over the a and item brief description or hint will be displayed on-screen. Users can 复习 initial/final client assessment, track client progress, follow-up on in-house or referral services, survey measure and clients effectiveness through a variety of reports.
You can enter satisfaction compare and surveys against averages. For PPOs, you can enter alert levels when referral hours or # of referals are exceeded.